Kerang Medical Clinic

Is a part of Kerang District Health. We have several general practitioners provide medical care to patients by consultation at the Clinic and provide Visiting Medical Officer services to Kerang District Health inpatients and Urgent Care (emergency) patients attending the hospital in Burgoyne Street, Kerang.

Open Hours

Monday to Friday
9:00am to 5:30pm
Saturday & Sunday
Closed

Our GP's

Dr Geraldo Guimaraes
Dr Erin Hawkey
Dr Peter Keppel
Dr Ian Murphy
Dr Rasanga Peiris

Services

  • Pap tests
  • Cryotherapy
  • Suture of small wounds
  • Skin biopsy, excisions
  • Care plans
  • Health assessments
  • 24hr holter monitor, 24hr BP monitor
  • ECG
  • Immunisations

Appointments

Please phone the practice for an appointment, 03 5450 8060, or book via HotDoc either online or with the phone app.

Longer appointments are available if you have more than one issue to discuss. 

Please advise reception staff and they will assist you to make the appropriate appointment.

A limited number of appointments are held for each day for urgent on day needs. 

Emergencies will be given priority.

Please notify the clinic if you are unable to attend your appointment at least one hour prior to your appointment time.

Fees and Billing Arrangements

All fees are to be paid on the day at the time of your attendance. The clinic does not keep accounts.

Your Medicare claim will be sent by Clinic staff so that your rebate is returned to your bank account promptly.

Bulk billing is available to Aged or Disability pension card holders, DVA gold card, children under 18 and ATSI.

Standard consultation fee is $75            Medicare rebate $38.75

Short consultation fee is $40                  Medicare rebate $17.75

Long consultation fee is $120                 Medicare rebate $75.05

Broken Appointments

Failure to attend your appointments without prior notice will incur a fee of $50 on each occasion after you have been notified of breaking your first appointment.

After Hours and Emergency Care

For after hours care call Kerang District Health on 03 5450 9200.

The nursing staff will assess you and call the on call doctor if required.

All afterhours call outs will be privately billed per the Medicare rebate plus $50 out of pocket. 

For all emergencies call the Ambulance Victoria on “000”.

Services

  • Pap tests
  • Cryotherapy
  • Suture of small wounds
  • Skin biopsy, excisions
  • Care plans
  • Health assessments
  • 24hr holter monitor, 24hr BP monitor
  • ECG
  • Immunisations

Test Results

The clinic will contact you if your test results indicate that you require follow up.

Staff will call you to ensure you are seen in a timely manner in accordance with the doctors’ instructions.

Results will not be given over the phone.

Management of Patient Health Information

Our practice is committed to maintaining the confidentiality of your health information.

A full copy of our Privacy policy can be obtained from reception.

My Health Record

Ask the staff if you would like the doctor to upload a shared summary of your history to My Health Record.

Your history summary will be available to other health professionals throughout Australia should the need arise.

Patient Feedback

Our practice values your feedback to enable us to always improve on the services provided to our patients.

Please speak to a member of the clinical team, or the administrative staff if you have suggestions or are unhappy with the service you have received.  We also welcome feedback about the positive experiences our patients have.

Alternatively, you can leave feedback on the Care Opinion Australia website.

https://www.careopinion.org.au/  Or telephone on 1300 662 996.

If you would like to take up a complaint outside the practice, please contact:

Director of Clinical Services
Kerang District Health
PO Box 179
Kerang Vic., 3579
Phone:  03 5450 9200

Or

Health Services Commissioner
10th floor, 55 Swanston Street
Melbourne, Vic, 3000

Accreditation

Kerang Medical Clinic is accredited with .  This ensures that our Clinic meets accepted general practice standards and participates in quality improvement processes to guide our practice administration and patient care.

About Kerang Medical Clinic

The Kerang Medical Clinic is located in the business centre of the Kerang township.

The Clinic is owned and operated by the local public hospital, Kerang District Health.

Several general practitioners provide medical care to patients by consultation at the Clinic and provide Visiting Medical Officer services to Kerang District Health inpatients and Urgent Care (emergency) patients attending the hospital in Burgoyne Street, Kerang.