Current Visitor Arrangements at KDH

Please note due to directions from the Chief Health Officer, visiting to our health service and aged care facility is currently restricted.

All support persons/carers to our health service are required to:

  1. Provide evidence of fully vaccinated status
  2. Wear a face mask at all times
  3. Practice hand hygiene
  4. Visitors over 18 need to be fully vaccinated or provide a negative rapid antigen test on the day of visitation and wear a surgical mask.
  5. Visitors under 18 need to be fully vaccinated or provide a negative rapid-antigen test of the day of visitation.

If a support person/carer is unvaccinated they are required to:

  1. Provide evidence of a negative RAT
  2. Wear an n95 mask
  3. Visit in an outdoor area

The number of visitors is limited to 2 in hospital and in Glenarm.

Visitors must stay in the patient/resident’s room and limit movement around the building.


For more information *

Visiting aged care

  • Visitors to our Aged Care facility are currently restricted.
  • Visits can occur daily between 1pm and 5pm.
  • Visitor numbers are currently restricted to two visitors per consumer.
  • Staff are able to assist visitors with Rapid Antigen testing as required.

Please call Glenarm for further information.

See more information here:

Visiting hospital

Visiting to patients of our health service is currently restricted.

Care and support visits are allowed each day, with no more than two visitors allowed at any one time.

Support visits can occur daily between 1pm and 5pm

There are exemptions for visitors attending our services for the following reasons:

  1. if it is an end-of life visit
  2. if the patient is ill with a life-threatening condition
  3. to provide essential care and support necessary for the patient’s emotional and physical wellbeing
  4. if the patient is under 18 and you are the patient’s parent or guardian
  5. if the patient has a mental illness or is living with dementia and you are their nominated person
  6. if you are required to provide interpreter services
  7. if you are required to support the patient upon their discharge
  8. if you are accompanying the patient to the Urgent Care Area, or
  9. if you are accompanying the patient to an outpatient appointment.

See more information here:

You must not enter at any time if you:

You must not visit to see patients if you:

  1. have tested positive for COVID-19
  2. have had close contact with someone who has COVID-19 in the previous 7 days
  3. have COVID-19 symptoms
  4. are waiting for a COVID-19 test result
  5. are under 16 unless you’re providing end-of-life support.

A close contact is someone who has spent more than 4 hours in a home, accommodation premises or care facility with someone who has COVID-19.

Please note that due to directions from the Chief Health Officer, visiting is restricted to our facility, including Glenarm. We appreciate the impact this had on families and loved ones so we will keep you updated when restrictions start to ease.

Face masks are mandatory in all hospital and care facilities for all visitors and workers unless a medical exception applies.

All permitted visitors and workers/contractors or other must check in to the facility using the Service Victoria check-in app.

If you do not have a smart phone to use the QR Code, please speak to the reception staff in normal business hours who will assist.

You may still be asked some screening questions by the reception staff so please ensure that you are attesting to being well and void of any respiratory symptoms.

Hospital Visitors

Please note that visiting hours are restricted in the Acute Ward.

For more information regarding hospital visitor restrictions, please visit:


For more information, please visit the following website:

And click on this link to take you to the current visitor directions for Glenarm: Kerang District Health Visiting hours & COVID restrictions

Our Acute Ward and Glenarm staff would be more than happy to arrange another form of connection with your loved one due to restrictions. Please speak to staff.